Practical help with benefit analysis and process model for the new certification option now also a TuV Seal of approval can be obtained for IT services. This new quality certificate offers the possibility to prove your own level of quality to customers and business partners or the own business line objective IT organizations for the first time. At the same time is determined in the context of the certification but also, where you may quality weaknesses or even risks located in the IT services. In this respect the anyway existing strategies to optimize quality active support, because it clearly identify necessary measures and investment priorities. The ITSM Consulting AG has published a guide on the subject of the TuV certification of IT services. He illuminates in detail the requirements and processes for obtaining the new quality seal, supplemented by a detailed and practical procedure model. Also the methodical base and the possible 8 practice help, individual benefits of this certification be addressed in detail.
We are experiencing a noticeable shift of strategic goals currently in the company”observed Frank Zielke, Board member of ITSM Consulting AG. Not the performance extension is now primarily in the foreground of the IT services, but their quality improvement.” So far have lacked however to the necessary methods for clear analysis of the performance of objective values. This vacuum is been removed by the TuV certification”, emphasizes the consultant of the consulting firm. “The guide towards the TuV certification of IT services” can be ordered free of charge at:
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