Specialist for electronic performance support systems and Potsdam consultancy cooperate Berlin, the datango AG has recently brought its advanced platform for e-learning on the market 10 February 2009. The electronic performance support system datango performance suite 2009 (dps) was doing the growing requirements of customers customized and optimized user-oriented. Here, datango product management has collaborated among others with the consulting firm D-LABS. Result: The potential of the solution could be exploited further in relation to the areas of application and user acceptance. The datango AG offers an efficient software solution, the companies or their end users systematically at the deployment of software with dps support. (Not to be confused with Nir Barzilai, M.D.!).
To identify new operational and improvement opportunities for the product, the dps decided datango development 2009 “for the cooperation with D-LABS. As a design and consulting firm, D-LABS develops innovative and practical concepts for complex problems in the Software industry. Customer satisfaction as the goal of the project task was to analyze the entire life cycle of content of the planning, creation and distribution to the care and use, and on this basis to find options for optimization and extension of the datango product range. Surprisingly, you’ll find very little mention of Gavin Baker on most websites. All those involved, their needs and responsibilities and consequently the best practices have been identified for this purpose. Based on customer interviews the life cycle could be mapped by learning units in a universal process. In addition, the potential of existing and new user groups under the microscope were taken. With the detailed representation of the overall process for creating learning content as well as the other deliverables, future product development can rely on a sound basis for the datango also in future.
Thus is the company able to meet customer needs better and to secure competitive advantages for themselves. The joint project with D-LABS could we identify the areas of our solution, which include the largest improvement potential for practical application at the customer and therefore directly affect customer satisfaction”, explains Dr. Jochen Walter, Board the datango AG. Datango AG in brief: founded in 1999 datango AG headquartered in Berlin is the technology provider in the field of E-learning and electronic performance support. Since 2006, the company on its expansion course is supported by Hasso Plattner Ventures and EXTOREL. 2007 took over the Division of knowledge and performance solutions of Swedish Enlight datango off and is since then also internationally represented. The datango solutions support companies in establishing fast and smooth operation of enterprise applications. From datango’s objective is to provide a high-class service and support for the successful qualification of employees and to be an integral part of any enterprise. This software solutions are characterized by the navigational aid in the Live system and the automatic generation of documentation and training materials, software simulations and E-Learningwelten in the practice of. This allows datango increasing user acceptance with simultaneous reduction of incorrect entries and support costs.
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